« Facebook For Wineries (the blog) | Main | Lazy Sunday: Freakonomics on Wine »

June 27, 2009


Feed You can follow this conversation by subscribing to the comment feed for this post.


They *can't* remove the post from the web - it's been cached by Google etc. Of course, they can remove it from their site. But they seem to be missing the point - THEY need to decide on things like this. What's their stance, their personality, their ethic? Solicitous? Playfully snarky? Take responsibility for what they do. They were rude and disrespectful initially - nothing will cover that up. So own it, decide on t he post removal and MOVE ON.

Oh and vitriolic anonymous commenters were best described by a Slashdot label - Anonymous Coward. Man up and sign your name folks.

el jefe

Right now they have a huge opportunity to clarify their commitment to customer service and move on.

The previous commenter rick summed things up pretty well I think.

The comments to this entry are closed.

My Photo

Your email address:

Powered by FeedBlitz

Blog powered by Typepad
Member since 09/2004